Motorist with a courtesy car

What is a courtesy car cover in car insurance?


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Courtesy-car cover may provide a temporary vehicle while your insured car is being repaired after a covered incident. It is not included in every comprehensive policy, and it may not apply after theft, a total loss or repairs outside the insurer’s approved network.

What is courtesy-car cover?

Courtesy-car cover may provide a temporary vehicle while your insured car is being repaired after a covered incident. It is a policy benefit, not a separate form of insurance, and its availability depends on the terms.

Why can a courtesy car be useful?

In practice, we rely heavily on our cars for everything from the daily school run to those vital business trips. Having a courtesy car means you can carry on with your daily routines without a hitch. It's about maintaining your mobility and freedom, even when your car is off the road.

What Does Courtesy car insurance Include?

Courtesy car insurance varies between insurers, but typically, it ensures you have a temporary car at your disposal under these conditions:

  • Your car is being repaired by an approved repairer after an insured incident.
  • The repair time is within the cover period provided by the policy.

One point to remember is that it usually doesn't cover scenarios like your car being written off or stolen unless you've got enhanced cover.

Types of Courtesy Cars

Some insurers offer a small, basic model, while others may provide a vehicle similar to your own. If you have specific needs, like an automatic transmission or a larger car for family use, it's worth discussing this with your insurer when taking out the policy. The type of courtesy car you get depends on your policy.

How Long Can You Keep a Courtesy Car?

The length of time you can keep the courtesy car is usually linked to the time your car is in the garage. Once your car is ready, you'll need to return the courtesy car. The time limit for this cover varies between different insurance policies, so it's a good idea to check the specifics.

Are there any restrictions?

Check the permitted drivers, mileage allowance, fuel rules, excess and the date the car must be returned. The replacement may be a small basic model rather than a vehicle equivalent to your own.

Cost of courtesy-car cover

Some insurers include courtesy car insurance as standard, while others offer it as an optional extra with an extra cost. It's one of those features where weighing the cost against the convenience is what it all comes down to.

What if the Courtesy Car Gets Damaged?

The temporary vehicle should have insurance while you are using it, but an excess and other conditions may apply if it is damaged. Confirm the cover before driving away.

Enhanced Courtesy car insurance

Enhanced courtesy-car cover may provide a similar-sized vehicle or extend the benefit after theft or a total loss. The wording, time limit and availability still need to be checked.

Checking Your Policy for Courtesy car insurance

It's vital to check your policy documents to understand what's included in your courtesy car insurance. Look out for details like the type of cars provided, usage duration, and any conditions or limitations.

How to Add Courtesy car insurance to Your Policy

Or if you want to upgrade to enhanced cover, get in touch with your insurer if your current policy doesn't include courtesy car insurance. They can discuss your options and help tailor the cover to your needs.

Comparing Policies with Courtesy car insurance

When shopping for car insurance, compare policies not just on price, but also on features like courtesy car insurance. Use comparison websites or speak directly to insurers to get a clear picture of what each policy offers.

Claims Process for Courtesy Cars

Understanding the claims process for accessing a courtesy car is vital. Know who to contact, the paperwork involved, and how quickly you can expect the courtesy car. Smooth claims processing can make a big difference in these stressful situations.

Common Misconceptions About Courtesy car insurance

There are a few myths out there – like courtesy cars being available for any type of car trouble, or assuming the cover automatically provides a like-for-like vehicle. Knowing the reality helps set the right expectations.

Points to check

courtesy car insurance can be a real benefit, ensuring that life goes on even when your car is out of action. It's about convenience, continuity, and a bit of extra comfort in stressful times. So, when you're next comparing insurance quotes, give courtesy car insurance the attention it deserves. It could be the deciding factor that makes one policy stand out from the rest. Now's the perfect time to explore your options and scout for a policy that keeps you moving, no matter what, so get quotes right away!

For rules, complaints or database checks, these official sources are useful:

Useful official information

For rules, complaints or database checks, these official sources are useful:

  • GOV.UK: what to do after a road accident

When a courtesy car is provided

Courtesy-car cover is not identical on every policy. It is often available while an insured car is being repaired by an approved repairer, but it may not apply after theft or a total loss. The replacement may also be a small basic car rather than an equivalent model.


Prudent Plus Ltd is an introducer appointed representative of Seopa Ltd, of Blackstaff Studios, Floor 4, 8-10 Amelia Street, Belfast, BT2 7GS which is Authorised and Regulated by the Financial Conduct Authority number 313860. These facts can be checked by visiting the FCA website.

The information contained within this webpage is for editorial purposes only, and not intended as financial advice.