Contact us
If you have a question about Prudent Plus or our website, you can contact our customer services team by email or post.
If your enquiry is about an insurance quote, policy, payment, claim or renewal, please contact the insurer, broker or comparison service shown on your documents. Prudent Plus does not arrange, administer or advise on insurance policies.
Email us
Please do not send payment-card details, passwords, copies of identity documents or other sensitive financial information by email.
Write to us
Customer ServicesPrudent Plus Ltd
Booths Hall
Booths Park
Chelford Road
Knutsford
Cheshire
WA16 8GS
Helping us respond
Please explain what your enquiry is about and provide the web address of the page concerned where relevant. If another firm supplied your quote or policy, include that firm's name and any reference number it gave you. Only provide information that is necessary for us to identify your enquiry.
Making a complaint
If you are unhappy with a service provided by Prudent Plus, please mark your email or letter “Complaint” and explain what happened and how you would like the matter resolved. We will acknowledge and handle your complaint in line with the complaints procedure that applies to our regulated activities.
If your complaint concerns a quote, policy, claim or service supplied by another business, you may need to complain directly to that business. Its contact details should appear in your quote or policy documents.